Cordova Courier's Privacy Policy 

Cordova Courier Privacy Policy

Effective Date: 04/16/2022

Cordova Courier LLC ("Cordova Courier," "we," "us," or "our") values your privacy. This Privacy Policy explains how we collect, use, store, and protect the personal information of individuals who visit our website, use our courier and logistics services, or interact with our platforms.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, billing address, delivery addresses

• Payment Information: Credit/debit card details processed securely through Authorize.net and WePay (we do not store card details on our servers)

• Delivery Details: Package type, pickup and drop-off times, service preferences

• Website Usage Data: IP address, browser type, device information, pages visited, and referring site

2. How We Use Your Information

We use your information to:

• Process and fulfill courier delivery orders

• Communicate with you regarding services and support

• Send order confirmations, invoices, and receipts

• Improve our website, systems, and customer experience

• Comply with legal, regulatory, or operational requirements

3. Information Sharing

We do not sell or rent your personal information. We may share your data only with:

• Authorized third-party processors (e.g., payment gateways)

• Independent contractors or employees fulfilling your delivery

• Legal authorities if required by law

4. Cookies and Tracking

We may use cookies and similar technologies to:

• Improve site navigation

• Track user preferences and activity

• Analyze performance and usage statistics

Cookie Preferences

You can manage or disable cookies through your browser settings. Disabling cookies may affect site functionality.

5. GDPR & CCPA Compliance

We comply with applicable privacy laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

Your Rights Under GDPR (if you are located in the EU):

• Access, rectify, or delete your personal data

• Object to or restrict processing

• Request data portability

• Withdraw consent at any time

Your Rights Under CCPA (if you are a California resident):

• Request to know what personal information is collected and how it's used

• Request deletion of personal information (subject to exceptions)

• Opt out of the sale of personal information (we do not sell personal data)

To exercise these rights, email us at accounting@cordovacourier.com or dispatch@cordovacourier.com.

6. Data Security

We implement industry-standard security measures to protect your personal and payment information. Payment data is encrypted and processed through PCI-compliant providers (Authorize.net, WePay by Chase).

7. Your Rights

You may:

• Request access to your personal data

• Request correction or deletion of your data (where legally permissible)

• Opt out of marketing emails at any time To make a request, contact us at accounting@cordovacourier.com or dispatch@cordovacourier.com.

8. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect data from minors.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available at: www.cordovacourier.com/privacy-policy

10. Contact Us

For any privacy-related questions or concerns: Cordova Courier LLC
📞 (209) 880-9624
📧 dispatch@cordovacourier.com | hr@cordovacourier.com
🌐 www.cordovacourier.com

Because Every Mile Matters...
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