What Changed
- Added route-level custody checkpoints at each transfer point.
- Introduced exception escalation windows for delayed handoff events.
- Aligned driver training with high-sensitivity specimen handling scenarios.
Outcome
On-time completion improved and exception closure became faster and more auditable for healthcare clients. As a specimen transport and medical logistics courier, Cordova Courier applies these same chain-of-custody controls to every HIPAA-sensitive pharmacy and lab delivery, from single specimen pickups to recurring same-day healthcare courier routes.